Privacy Policy

This Privacy Policy applies to the website Yetikmall.com, owned and operated by Yetik Mall, referred to hereafter as "we," "our," or "us." By accessing or using this website, you agree to the terms outlined in this Privacy Policy. We reserve the right to modify or update this policy at any time, and such changes will take effect immediately upon posting. This Privacy Policy is in addition to any other terms and conditions applicable to the website.

Collection and Use of Personal Information

We collect and store personal information that you voluntarily provide during your use of Yetikmall.com. This may include, but is not limited to:
• Name
• Email address
• Telephone number
• Physical address
The information you provide will be used to enhance your shopping experience, process your orders, and communicate with you. We do not collect personal information without your knowledge or consent.

Data Security and Confidentiality

Your privacy is a priority for us. We employ industry-standard measures to protect your personal information from unauthorized access, use, or disclosure. Rest assured, we do not sell, rent, share, or release your personal information except as necessary for the purposes it was provided or as required by law.

Cookies

To enhance your experience on Yetikmall.com, we may use cookies. Cookies are small data files stored on your device that help us provide tailored services and improve website functionality. By using this website, you consent to our use of cookies.

If you prefer not to use cookies, you can disable them in your browser settings. Please note that disabling cookies may affect certain features or functionalities of the website.

Refund Policy

If you return an item, we will notify you via email regarding the approval or rejection of your refund request. Approved refunds will be processed and credited to your original payment method within a specified timeframe.

If an item you ordered is unavailable, we will issue a prompt refund to your bank account.

Return Policy

We accept returns only in the following cases:

Incorrect Item: If the wrong item is delivered.
Damaged Item: If the item is damaged due to our handling.

To initiate a return:

Notify the delivery driver at the point of delivery.
Carefully inspect your order before signing off. Once you have signed, ownership transfers to you, and returns will no longer be accepted.

We do not accept returns for:

Items with minor cosmetic defects (e.g., small scratches or dents) that do not affect functionality.

Products without material damage.

Delivery Policy

We strive to deliver your order within 2-6 hours of confirmation. You will receive:

A confirmation email upon order placement.
A follow-up call from our customer service team.

For same-day delivery, please place your order early in the day. Orders placed near the close of business hours may be delivered the next day.

Additional Delivery Guidelines:

Notify us of access issues (e.g., bad roads, flooding, civil unrest) to avoid delays or cancellations.
Delivery drivers can bring your order to your doorstep or inside your home upon request.
Drivers will wait a maximum of 5 minutes for order receipt. If you are unavailable or unresponsive after this time, the driver will leave your location.

Transaction Agreement

When you place an order, you will receive an acknowledgment email confirming receipt of your request. This email does not confirm acceptance of your order.

A purchase contract is only established once your payment is successfully processed. We offer the following payment options:

Online payment with delivery
Online payment with in-store pickup
Cash on delivery

We ensure secure transactions, especially for cash-on-delivery orders, and reserve the right to confirm details for such payments.

If you have any questions or concerns regarding our Privacy Policy or other policies, please contact our customer support team.

For Everything Everyday, Think Yetik.